Returns & Exchanges

At SINGER, we want you to be completely satisfied with your home appliances and sewing equipment. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack with Care

Place the item in its original packaging, including all accessories, manuals, and protective inserts to ensure the product remains safe during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any old shipping labels are covered.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the item, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing